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System Administrator · Strive Health

Systems administrationDependable access, clear operations

Systems engineer with datacenter, managed-services and direct client-support experience. Bring Entra ID and Microsoft 365 work, PowerShell/Python scripting and AWS IAM alongside NOC escalation, server modernization and audit operations. Build systems that can be supported, and keep technical decisions connected to the people using them.

U02

Service history

Technomancy IT LLC · Current

Founder / Product Engineer / Systems Lead

Build and operate client systems through my technical practice, from implementation to direct IT support.

Implemented Entra ID and application identity integrations, tenant-aware access boundaries and authenticated connectors; provide on-call help to clients.

Deep dive

I carry client needs through implementation and ongoing operations, bringing in specialists when a project benefits from their craft. The identity work includes OAuth/OIDC, PKCE and token exchange, SAML/SCIM integrations, Entra ID implementation, AWS IAM, workload identities and secrets. Shared services keep tenant access, observability and support boundaries explicit. Access-controlled connectors join client-facing products and internal tools. Clients also contact me directly for on-call IT help, keeping product decisions connected to support.

Front Range Internet Inc. · 2015-2020

Senior Systems Engineer / Datacenter Architect

Led the NOC, monitoring, recovery readiness and escalations for datacenter services; remained on call during the later period of sole systems-engineering responsibility.

Migrated workloads from Hyper-V and VMware ESXi to Docker and Kubernetes, upgraded servers and firewalls, and ran SOC 1/SOC 2 audits with supporting SOPs and evidence.

Deep dive

My multiyear FRII role covered infrastructure readiness, monitoring, recovery verification and escalations. I was a lead engineer during the company purchase and later held sole systems-engineering responsibility for approximately a year; the NOC retained first-line coverage and escalated unresolved issues to me. Modernization moved workloads from Microsoft Hyper-V and VMware ESXi into Docker and Kubernetes and included server and firewall upgrades. I ran the SOC 1 and SOC 2 audits and translated technical controls into auditor-readable evidence and SOPs, while working with the CEO and CIO.

Office Evolution · 2014-2015

Systems / Software Engineer

Built shared applications connecting CRM, provisioning, onboarding and service operations across locations.

Worked with the CEO and CIO and turned cross-department handoffs into explicit workflows for the people using those systems.

Deep dive

The systems work joined onboarding, provisioning, CRM and service operations across locations. I built centralized applications so a business process could cross a department boundary as an explicit workflow. The role combined application engineering with support for architecture across client environments. Working with the CEO and CIO helped connect technical implementation to the operational work those applications served.

PlumChoice / Everon · 2012-2014

Network & Systems Engineer

Engineered client networks, systems and endpoints as part of a managed-service provider.

Built diagnostic tooling and used remote monitoring for troubleshooting, with on-call support and direct communication with business owners and end users.

Deep dive

This managed-services role involved broad hands-on engineering across client networks, systems and endpoints. I used monitoring and repeatable diagnostic and support tooling around recurring operational problems, and communicated directly with business owners and end users. On-call responsibility was part of the role. I also sold antivirus services. Network & Systems Engineer is the owner-authorized functional display title for this work; the employer-used source title was Network Engineer.

IBM · 2010-2012

Infrastructure and Systems Focal

Served as an infrastructure focal for shared enterprise environments, coordinating changes, incidents and escalations across application, vendor and business teams.

Automated audit and backup workflows and managed virtualization test labs and hosted desktop platforms.

Deep dive

I served as an infrastructure focal for enterprise environments supporting millions of end users, including Best Buy, Amtrak and USPS systems. The work coordinated shared services, access, change, incidents and escalations across application, infrastructure, vendor and business stakeholders. I automated audit, backup and compliance workflows and managed virtualization test labs and hosted desktop platforms. This brought operating procedures and cross-team communication into the same work as the infrastructure itself.

U03

Systems and projects

Completed infrastructure work through Technomancy IT, Wray, Colorado

Excell Services | Servers, endpoints and branch access

Excell Services needed its legacy IT refreshed and a satellite location connected. Through Technomancy IT, I replaced or rebuilt servers and employee computers, upgraded the network, and implemented VPN connectivity with Windows Server and Active Directory so corporate users could reach the network resources they needed.

Deep dive

Excell Services LLC was a significant Technomancy IT client in Wray, Colorado. I provided full IT support and modernized legacy servers, hardware, networks and employee computers, including replacing or rebuilding equipment. A satellite location needed connectivity to corporate resources; I implemented VPN connectivity, Windows Server and Active Directory to support that access. I also identified wasted network costs and secured a one-time $15,000 CenturyLink refund. The work brought server renewal, employee support and branch connectivity into the same client engagement.

Own technical practice and client-support platform

Technomancy platform | Traceable delivery and recovery tooling

Operating my client-support platform meant keeping releases and recovery understandable. I built deployment tooling that records Git-derived image identity, applies SQL migrations, and checks container health and public HTTP responses, plus a restore-verification script for a disposable PostgreSQL instance. The result is a repeatable operations workflow with concrete places to investigate a failed release or restore.

Deep dive

The platform joins support, customer records, scheduling, billing and infrastructure context with tenant-aware access boundaries. Its deployment script derives image tags from Git, offers a project-check gate, builds a linux/amd64 image, applies SQL migrations and records deployment status and image identity. Health checks cover the container and public HTTP responses, with bounded retention of prior images. A separate restore-verification script checks a backup checksum, restores into a disposable PostgreSQL instance and checks table counts. The optional project-check gate supports the release workflow, while the separate restore tooling makes backup contents inspectable outside the running service.

Technomancy platform overview ↗

Client engineering contribution completed; AGPL/open-source product

ProofMark | Identity, signing and audit history

For ProofMark, a document-signing product, I completed a client engineering contribution connecting identity, PDF fields, routing and audit history. I designed explicit security-sensitive state and fallback paths across application, API and verification workflows. The contribution brought identity decisions and document history into one workflow, a useful perspective when partnering with a security team on access-sensitive processes.

Deep dive

My ProofMark work was a client engineering contribution that is completed. It spanned document/PDF fields, routing, identity, signing, audit history, verification, encryption, webhooks and embedded signing, with explicit security-sensitive state and fallback paths. The work used Next.js, React, tRPC, Drizzle, PostgreSQL and Rust. The product surface joins UI, APIs, data, verification and PDF workflows. The linked product website introduces the signing workflow and its connected record.

ProofMark product website ↗
U04

Inventory

  • Entra ID, Microsoft 365 & AWS IAM
  • Linux & Windows Server
  • PowerShell & Python automation
  • Monitoring, escalation & recovery
  • Technical documentation & audit operations
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Cover note

I call myself a technomancer because technology has felt like magic since childhood. At Strive, I would put that curiosity to practical use: keeping access, devices and support dependable for the people coordinating kidney care, drawing on years of datacenter and client IT work.

Read full cover letterClose cover letter

Hi Strive Health team,

I call myself a technomancer. Technology has felt like magic to me since I was a kid, and I still get excited when something complicated becomes useful and approachable for another person. Keeping that feeling alive takes patient, practical work behind the scenes.

Your System Administrator role caught my attention because that work supports people delivering care. Strive brings clinicians, care coordinators, social workers and dietitians together around patients with kidney disease, with CareMultiplier helping those teams make sense of information. The people doing that work need dependable access, devices and support. I would like to help make their technology one less thing they have to work around.

At Front Range Internet Inc., I led the NOC and handled infrastructure readiness, monitoring, recovery verification and escalations. I had already worked there for years when the company changed hands; later, I was entrusted with sole systems-engineering responsibility for about a year, with the NOC continuing to handle first-line calls. I migrated workloads from Hyper-V and VMware ESXi to Docker and Kubernetes, upgraded server and firewall infrastructure, and ran the company's SOC 1 and SOC 2 audits. That work connected the operating systems to the SOPs and evidence needed to explain how they were being managed.

Through Technomancy IT, I stay close to the people relying on the systems I build. Clients call me directly when they need help. For Excell Services in Wray, I replaced or rebuilt legacy servers and employee computers, upgraded the network, and helped connect a satellite location using VPN connectivity, Windows Server and Active Directory. The goal was concrete: give people the network access and working equipment their jobs required. My earlier managed-services work at Everon also involved networks, endpoints, diagnostic tooling and on-call support, with business owners and end users part of the conversation.

I bring Microsoft 365 administration, Entra ID implementation and support, AWS IAM work, and PowerShell and Python scripting to that operational background. My Intune exposure is limited, and I would need to learn your Iru and Automox environment. I would approach that learning with the same care I bring to an unfamiliar client system: understand the existing configuration, work with the people responsible for it, and make the next change explainable. I would also bring experience coordinating enterprise changes at IBM and turning cross-department handoffs into shared workflows at Office Evolution.

Security-sensitive application work has strengthened that perspective. My completed client contribution to ProofMark connected signing, identity, PDF fields, routing and audit history, with explicit state and fallback paths. In my own support platform, I built deployment tooling around versioned images, migrations, health checks and deployment records, along with a restore-verification script that uses a disposable PostgreSQL instance. These are practical ways to make a system easier to inspect and support. They are also the habits I would bring to working with Strive's security team and helping Support Engineers investigate problems.

I am based in Milliken, Colorado, and would welcome a conversation about the systems your team is improving and where my background would be most useful. I would be glad to contribute both hands-on administration and the patience to make technical work clear to the people it serves.

Chad